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FAQ

INSTALLATION & REMOVAL

What surface materials can you stick SleekStrip onto?

The 3M adhesive of SleekStrip can be stock securely onto metal, wood, rubber, plastics (including soft TPU and hard plastic like PC (polycarbonate)), and glass (via included clear adhesive film).
SleekStrip can be mounted securely to leather case as well, but the surface might get damaged when SleekStrip is removed, depending on the thickness and quality of the leather. SleekStrip CAN NOT stick well to fabric or silicon surfaces.

Will the adhesive’s stickiness affected by temperature?

The 3M VHB adhesive’s effective working temperature is between -35 to 75 degree celsius.

Can SleekStrip be mounted directly onto phones with glass back?

Yes. SleekStrip can be mounted on phone’s glass back (including iPhone 8, X, Xs, 11, 11 Pro, and other glass back phones), glass phone case, glass phone protector, and other glass materials by first applying the included clear adhesive film before mounting SleekStrip.

Can SleekStrip be mounted to phone skin such as dBrand and Slickwrap?

Yes it can!

Can you use SleekStrip on Google Pixel phones?

Yes. The narrow footprint of SleekStrip allows it to be mounted close to the side of a phone, so that it won’t block phone’s back fingerprint reader or wireless charging coil.

Will the surface of my phone or phone case get damaged after removing SleekStrip?

No. SleekStrip uses premium 3M adhesive, which will not damage nor leave residue after its removal. However, if the surface is more delicate, such as thin leather case, the surface might get damaged when removing SleekStrip.

Is the adhesive backing reusable?

No, the 3M adhesive is one-time use only. We chose this adhesive because it has better adhesion strength than those repeatable types. But don’t worry, we will include an “installation tool” for you to mount the SleekStrip perfectly on your phone, and we will also include three 3M adhesive tapes for you to reaply SleekStrip.

USING SLEEKSTRIP

Will my phone’s mobile payment function be compromised by SleekStrip?

No. SleekStrip doesn’t have any magnets and won't affect mobile payment such as Apple pay or Google Pay.

Will the phone’s wireless charging capability be compromised with SleekStrip mounted?

SleekStrip is compatible with phone’s wireless charging function as long as: 1. SleekStrip is installed correctly on the side of the phone so that it doesn’t block phone’s wireless charging coil located in the center of the phone 2. The phone case (if a phone case is used) is not too thick (3mm or less). It all depends on your wireless charger’s charging distance, but normally, SleekStrip combining with phone case of 3mm thickness or less will work fine with the majority of wireless chargers.

Is SleekStrip suitable to use with tablet?

SleekStrip is designed for mobile phones, and is not suitable for tablets.

Can SleekStrip be used on Nintendo Switch?

We don’t recommend it. SleekStrip is not designed for Nintendo Switch.

CUSTOMER CARE

What if I received incorrect Product / Missing Product?

Oops that’s our bad. Just let us know within 14 days after you receive the package and we will make things right. For details, please see our Warranty and Refund Policy

What if there's a product defect?

While the chance of you receiving a defect SleekStrip is less than 1%, manufacturing defects do exist. If that happens to you, don’t worry, we got your back! Just let us know within 30 days after you receive the product and we will send you a new one. For details, please see our Warranty and Refund Policy

What if I am not satisfied with the product?

While the chance of you not liking SleekStrip is less than 1%, we respect how you feel and will get you a full refund if you let us know within 14 days after you receive your SleekStrip. Conditions apply. Please see details in our Warranty and Refund Policy

PRODUCT SPECS

Materials:
Zinc Alloy, Steel Strip, PU Leather

Weights: 12g

Dimensions:

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